Category: OLPs

Today’s workplace presents unique challenges, and managing conflict between individuals or groups is essential to maintaining a productive, harmonious environment.

Attend this webinar to learn how to reestablish company expectations using policies, standards of conduct and other tools to manage workplace conflict. You’ll also discover how to take a proactive approach—spotting early warning signs, setting clear ground rules and coaching employees to self-regulate before issues escalate.

Our expert will walk through real-world scenarios to help you navigate sensitive conversations, reinforce respectful behavior and address difficult situations with confidence while maintaining team cohesion.

Walk away with practical strategies for setting boundaries, resetting expectations, exploring disciplinary alternatives when necessary and restoring collaboration and engagement across your teams.

WEBINAR AGENDA:

• Proactive conflict management. Learn strategies to anticipate and manage conflicts or incivility.
• Setting clear ground rules. Establish effective ground rules that prevent emotional outbursts at work and outline clear, enforceable consequences for violations.
• Coaching for self-regulation. Equip employees with the skills to manage their emotions and maintain professionalism through self-regulation and appropriate filters.
• Setting expectations for respectful behavior. Develop communication strategies to ensure that your organization upholds respectful behavior.
• Guidance on sensitive topics. Provide employees with clear guidelines on which topics to avoid and how to apply workplace-appropriate filters during discussions.

REGISTRATION BONUSES:

Everyone who signs up will receive our white paper The Foundations of Effective Leadership. Learn how to lead based on a foundation of trust, self-awareness and the ability to motivate and empower others.

You’ll also receive one month of exclusive access to Managing People at Work, our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then-current rate, unless you tell us “no, thanks”—your choice.

RECERTIFICATION CREDITS:

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

This Program has been pre-approved for 1.25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

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Access around 100 live, expert-led training sessions each year… for just $1,599

WE PROMISE YOU’LL BE SATISFIED:

If this webinar fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.