Business Protocol Handbook

Business protocol has a direct link to your company’s profits. How can you make sure poor etiquette and protocol don’t keep you from moving forward?

In the competitive business world, even the little things can help you stand out. So you might as well stand out in a good way – with proper etiquette and protocol. Business Protocol Handbook is your own personal business-etiquette class!

Learn business protocol from the experts – and use their tips to advance your career.

  • Yes! Rush me Business Protocol Handbook. I understand that I can review my copy risk-free. If I don’t immediately see how I can benefit from tips on business protocol, you’ll refund my entire purchase price. No questions asked, and I’ll have no further obligation. On that basis, here’s my order.
Yes! I want protocol to give me an edge in the business world.

Dear Colleague,

Every company has rules and regulations, whether written or unwritten. Often those rules govern employees’ actions and affect how a company presents itself to the public. Following regulations will obviously keep everything running smoothly – but did you know that not following protocol can hurt your profits?

It’s true. Etiquette isn’t just about using the right fork or knowing how to RSVP. In business, etiquette can be just as important as the wording in a contract or your treatment of a key client. Courtesy still goes a long way, and if you stand out because of your professionalism, you could find yourself receiving more than just a grateful smile.

How much do you know about office etiquette? Which behaviors you should or shouldn’t practice? Your co-workers may bug you – but how do you know you’re not bugging them, too?

Did you know that…

  • More than 30% of people participating in a survey about office pet peeves named “people talking loudly” as one of their biggest?
  • The way you decorate your office can speak volumes about who you are?
  • More than a third of office workers have considered switching jobs because of their co-workers’ irritating habits?

Business Protocol Handbook helps you navigate the world of etiquette, giving you guidance in 14 situations you could likely find yourself in at work. Whether you’re interacting with your boss, a difficult co-worker or an angry client, you need to know what to do... and what not to do.

The workplace has changed, and so has protocol. Help me keep up with the times.

  • How can I make sure I know how to act in every situation? With Business Protocol Handbook, my guide to etiquette in the workplace – and my manual on how to get noticed.
Yes! I want protocol to give me an edge in the business world.

Business Protocol Handbook provides solutions to many of the everyday situations facing the modern worker. Do you know what to say to a co-worker who has just been laid off? What about a boss whose zipper is down? What are the guidelines with regard to wedding, baby shower and retirement party invitations? And what’s the best way to handle office donations?

You’ll learn:

  • Business Protocol HandbookThe right and wrong times for small talk with a client
  • Three tips for composing business emails
  • How to treat a VIP in your office
  • How to show appreciation
  • Five rules to keep in mind at a business lunch
  • How to deal with difficult callers
  • The most offensive thing an employee can do in the office
  • And much more!

You’ll also get answers to six frequently asked questions from Letitia Baldrige, who’s considered “America’s foremost authority on manners.” Her dozens of books on manners, design and entertainment and her columns in the Administrative Professional Today newsletter make her a terrific source for solutions to workplace dilemmas.

Unsure how to react when something embarrassing or awkward happens? Business Protocol Handbook also contains guidance on sticky situations from Peter Post, author of The Etiquette Advantage in Business and great-grandson of etiquette guru Emily Post.

The workplace has changed, and so has protocol. Help me keep up with the times.

  • How can I make sure I know how to act in every situation? With Business Protocol Handbook, my guide to etiquette in the workplace – and my manual on how to get noticed.
Yes! I want protocol to give me an edge in the business world.

Not only can you use Business Protocol Handbook to brush up on office etiquette, you can also use it to get ahead. Using the tips the handbook provides, you can impress clients and land those deals that might have passed you by if you hadn’t gone that extra mile. Professional courtesy is always appreciated – and it can even make people want to do business with you.

Table of Contents
Introduction
1. 10 office faux pas you’ve committed for the last time
Business Protocol Handbook 2. Cubicle etiquette: 8 close-quarters rules
3. Demystify business dress codes
4. If your email fails this test, don’t bother sending it
5. How to avoid social media whiplash—and keep your job
6. Office donations: Keep it low-key when passing the hat
7. Guest etiquette: Roll out the red carpet for visitors
8. Business phone etiquette: Soothe angry callers
9. 4 videoconferencing blunders to avoid
10. Do your emails create accidental politics?
11. Business letter etiquette: The art of the personal note
12. Business dining etiquette: 5 rules
13. Office decorations: Balance personal & professional image
14. Etiquette questions: Expert advice from Letitia Baldridge

Don’t miss out on outstanding business opportunities just because you’re unclear on business protocol. Use Business Protocol Handbook as an etiquette class and never be at a loss for words or actions again. When a tricky situation arises, you’ll know how to handle it.

Sincerely,

Phillip A. Ash
Publisher

The workplace has changed, and so has protocol. Help me keep up with the times.

  • How can I make sure I know how to act in every situation? With Business Protocol Handbook, my guide to etiquette in the workplace – and my manual on how to get noticed.
Yes! I want protocol to give me an edge in the business world.

P.S. Remember, there’s absolutely no risk. If you don’t see how you can benefit from tips on business protocol, we’ll refund your entire purchase price – no questions asked – and you’ll have no further obligation.

P.P.S. If you’re going to stand out, it should be in a positive way, not a negative one. Be remembered for your professionalism – and make a lasting impression. Get Business Protocol Handbook now!