Every company has rules and regulations, whether written or unwritten. Often those rules govern employees’ actions and affect how a company presents itself to the public. Following regulations will obviously keep everything running smoothly – but did you know that not following protocol can hurt your profits?
It’s true. Etiquette isn’t just about using the right fork or knowing how to RSVP. In business, etiquette can be just as important as the wording in a contract or your treatment of a key client. Courtesy still goes a long way, and if you stand out because of your professionalism, you could find yourself receiving more than just a grateful smile.
How much do you know about office etiquette? Which behaviors you should or shouldn’t practice? Your co-workers may bug you – but how do you know you’re not bugging them, too?
Did you know that…
- More than 30% of people participating in a survey about office pet peeves named “people talking loudly” as one of their biggest?
- The way you decorate your office can speak volumes about who you are?
- More than a third of office workers have considered switching jobs because of their co-workers’ irritating habits?
Business Protocol Handbook helps you navigate the world of etiquette, giving you guidance in 14 situations you could likely find yourself in at work. Whether you’re interacting with your boss, a difficult co-worker or an angry client, you need to know what to do... and what not to do.