When a workplace complaint surfaces, HR has one chance to get the investigation right.


A rushed process, missing documentation or poorly handled interviews can expose the organization to legal risk and undermine employee trust.

This crucial webinar gives HR professionals the tools, structure and confidence needed to conduct investigations that are fair, defensible and compliant.

You’ll learn what truly defines an effective investigation—from recognizing when one is necessary to understanding the core components that make it legally sound. We’ll walk through how to properly launch an investigation from the start, including documenting the initial complaint, assigning the appropriate investigator and creating a clear, organized plan of action.

Because interviews are at the center of every investigation, you’ll get practical guidance on how to set the right tone, ask clear and purposeful questions, and document statements accurately.

Register now and build the investigation skills every HR professional needs to protect their company and reduce risk.

  • Identify the key elements of an effective investigation. Understand the core components of a thorough investigation and when it’s necessary to launch one.
  • Set up the investigation correctly from the start. Learn the steps to a structured investigation, including documenting the complaint and assigning the right investigator.
  • Follow a clear interview process. Interviewing is at the heart of the investigation, so learn how to set the stage, ask clear questions and document specific details.
  • Interview the key players. These include the complainant, witnesses and respondent—interviewing all parties is crucial.
  • Safeguard against retaliation claims. To avoid retaliation claims, ensure corrective action has been taken and that you followed up with the complainant.
White Paper

Everyone who signs up will receive a copy of Conducting Workplace Investigations. This white paper provides the how-tos on each step of the investigation process, from strategy to conducting interviews to determining credibility to following up.

Free Trial

You’ll also receive one month of exclusive access to The HR Weekly, our comprehensive service with all the HR advice and compliance tools to simplify your job … and to keep your organization out of court. So that you continue to benefit from The HR Weekly, we will continue your subscription after that for the then current rate, unless you tell us “no, thanks”—your choice.

SHRM Recertification Provider

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

This Program has been pre-approved for 1.25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

If this webinar fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.