Coaching Skills for Managers & Supervisors

Join us on March 25th for Coaching Skills for Managers & Supervisors and you’ll get specific strategies for

Conducting a successful coaching discussion

Getting difficult employees back on track

Following up to ensure success

Deciding how to proceed if coaching doesn’t work

Since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these situations effectively

Smart businesses know it's easier to keep a customer than it is to find new ones. The same principle applies to employees. Employers invest thousands of dollars to acquire a new employee — not to mention the time and resources they pour into recruiting, interviewing, hiring, onboarding and training new staff.

It comes down to a cost-benefit analysis. What are the relative costs of replacing a staff member compared with salvaging an already-established relationship?

In every management job, coaching challenges occur on a regular basis. But these irregular times are posing new challenges for managers. Since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these difficult situations effectively.

Reserve your seat or recording for Coaching Skills for Managers and Supervisors to learn specific strategies for getting things back on track.

Agenda for Coaching Skills for Managers & Supervisors

The 5 most common coaching roadblocks
Quick Quiz: Your personal barriers to coaching
Understanding and using the performance distribution curve
Why "wimpy managers" aren't really managers at all
7 specific causes of employee performance issues
5 coaching challenges: Newbies, Androids, Power Grabbers, Clingers & Divas
"Management presence": the key ingredient for coaching success
The difference between developmental coaching & remedial coaching

How managers sometimes contribute to performance problems
Improving employee performance by shifting your leadership style
The 10-step formula for an effective coaching discussion
How to engage an employee in the coaching process
Managing employee diversions: keeping the coaching discussion on track
Following up: the secret to coaching success
When to employ corrective action instead of coaching
When coaching doesn't work: Slackers, Square Pegs & Poisonous People

Interactive Q&A time included

Marie will be available after the presentation to answer questions and provide suggestions on how to deal with your real-time management concerns.

Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.

Marie McIntyre workplace psychologist and international career coach

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