Managing a Multi-Generational Workforce

Multi-Generational Workforce

Look around your workplace … do you have teenagers and 20-somethings working alongside 60- and 70-year-olds?

For the first time in history, employees from five different generations are participating in the U.S. workforce: Traditionalists, Baby Boomers, Gen X, Millennials and Gen Z. And when it comes to managing these different employees, one size definitely does NOT fit all.

Five generations means five different types of communication styles, worldviews, motivational drivers and more. If your leaders and managers don't understand (and work with) these differences, you'll suffer lower engagement, reduced productivity and higher-than-average turnover.

Discover the unique characteristics and motivations of today's multi-generational workforce – and how to inspire the best performance out of each individual – with Managing a Multi-Generational Workforce.

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This dynamic session will provide you (and your management team) with critical insights from a leading generational expert, Amy Hirsh Robinson, who has trained leaders at Disney, Kaiser Permanente, Mattel and Viacom on this important, timely topic.

You will discover:

  • The key characteristics, motivations and career drivers of each generation.
  • Tactics to effectively navigate the generational differences in communication, decision-making and leadership at work.
  • Strategies to teach managers the skills to communicate with, motivate and manage these different employees.
  • How to tailor your recruitment, training and retention programs to appeal to each generation.
  • How to break through the stereotypes to truly understand each cohort.
  • Tips for becoming an employer of choice across the generations.
  • And much, much more!

It's not enough to simply co-exist with your colleagues or direct reports. Spend 75 minutes to gain a strategic look at the diverse generational attitudes, and discover a practical guide for building workforce practices that drive high performance across the generations. Get your copy of Managing a Multi-Generational Workforce now!



Pat DiDomenico, Editorial Director
Managing People at Work

P.S. Your satisfaction is unconditionally guaranteed. If Managing a Multi-Generational Workforce fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.

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Managing a Multi-Generational Workforce

About Your Speaker:


Amy Hirsh Robinson, MBA, is a leading expert on the changing workforce and the impact of generational shifts on organizations, consulting to Fortune 500 companies, privately held businesses and not-for-profits to prepare and retool leaders and their workforces to excel and compete in the New Economy. Her strategies and programs focus on attracting top talent, onboarding new employees to ensure the retention and engagement of top talent, managing and motivating a multigenerational workforce, and building competitive talent pipelines through effective succession planning practices. Amy speaks and publishes widely on workforce strategies for the New Economy and has been cited and quoted in publications such as Forbes, The Los Angeles Times and the Huffington Post.

Credit Hours:

HRCI seal

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.


SHRM seal

This program is valid for 1.25 PDCs for the SHRM-CP® or SHRM-SCP®.

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