The Growing Problem of Workplace Incivility:

How to Reduce Rudeness, Encourage Courtesy & create a more Professional Atmosphere

March

6

  • Friday, March 6
  • 1:00 ET
  • 10:00 PT
arguing employees
REGISTER NOW

Restore civility to your workplace

From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere – so it's no surprise that rudeness has also invaded the workplace.

Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them… all these people seem to have forgotten the basic rules of courtesy and respect.

Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems.

In just 75 minutes, you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture. The program will include the following topics:

  • Why common courtesy is not so common
  • The vicious cycle of disrespect: when rudeness leads to revenge
  • 7 warning signs of an incivility problem
  • Childish adults: pouters, screamers & public attackers
  • Communication insults: email bombers, cyberjunkies & nonresponders
  • 7 effective weapons in the war against negativity
  • How incivility hurts productivity and increases turnover
  • Why professional adults sometimes act like brats
  • Quick quiz: taking an honest look in the mirror
  • How silent bystanders and wimpy managers encourage offensive behavior
  • Dealing with drama: gossips, snobs & office divas
  • How co-workers can learn to have civil conversations about incivility
  • Using a "team turnaround" to make your group more collaborative
  • Legal hazards: frat boys, closet bigots & sexual predators
  • 5-step formula for changing an organizational culture
  • Beyond civility: 12 signs of a truly collaborative workplace
  • You can also pose your questions directly to Marie McIntyre and get specific solutions to your problems. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.

REGISTER NOW

Our presenter, Dr. Marie G. McIntyre, puts her 20 years' experience to work for YOU – sharing field-tested advice to create a positive work environment for ALL employees – and you!

Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.

What's Included

Sign up for The Growing Problem of Workplace Incivility today, and you'll receive:

The Manager's Handbook

The biggest challenge for managers? Managing your own workload. At last, there’s one resource that helps you do everything better. The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems will help you manage better from day one. No lofty theories or buzzwords – just practical advice that helps you get the job done while staying out of legal trouble. Manage better – and become and even more valuable member of your management team.

30-day Free Trial to Managing People at Work

You'll also receive one month of members-only access to Managing People At Work – our comprehensive subscription designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People At Work, we'll continue your access automatically for just $89 per quarter, unless you tell us "no, thanks" – your choice.

We promise you'll be satisfied.

If The Growing Problem of Workplace Incivility fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials, registration bonuses and members-only website access will be yours to keep. No hassles, no questions asked.

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