These days, many of our workplaces seem to be infected with incivility. Offensive actions, impolite language and downright rudeness aren't just found in social media — these disruptive behaviors are also invading our lives at work.
When left unchecked, incivility can have a staggering effect on morale, productivity, turnover, customer service and even profits. Rude, disrespectful employees seldom contribute to a healthy bottom line. But how can you eliminate incivility and create a culture of respect and politeness?
During this 75-minute online training, management coach Marie McIntyre will help you restore respectful treatment and create the foundation for cooperation between coworkers and collaboration among departments. Because when people are irritable and impolite with one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems. Remember: Employees will always be less productive when they waste time and emotional energy on interpersonal drama. Your customers may also get a negative impression and decide to take their business elsewhere. In short, there can be a very high cost to ongoing incivility at work.
There's a lot of negativity out in the world, but it must be left at the door. Inside the workplace, during work hours, professionalism and cooperation should prevail.
Register for this training today and abolish incivility in your organization.