The Growing Problem of Workplace Incivility:
How to Reduce Rudeness, Encourage Courtesy & create a more Professional Atmosphere
October
23
- Friday, October 23rd
- 1:00 ET
- 10:00 PT
Restore civility to your workplace |
These days, many of our workplaces seem to be infected with incivility. Offensive actions, impolite language and downright rudeness aren't just found in social media — these disruptive behaviors are also invading our lives at work.
When left unchecked, incivility can have a staggering effect on morale, productivity, turnover, customer service and even profits. Rude, disrespectful employees seldom contribute to a healthy bottom line. But how can you eliminate incivility and create a culture of respect and politeness?
During this 75-minute online training, management coach Marie McIntyre will help you restore respectful treatment and create the foundation for cooperation between coworkers and collaboration among departments. Because when people are irritable and impolite with one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems. Remember: Employees will always be less productive when they waste time and emotional energy on interpersonal drama. Your customers may also get a negative impression and decide to take their business elsewhere. In short, there can be a very high cost to ongoing incivility at work.
There's a lot of negativity out in the world, but it must be left at the door. Inside the workplace, during work hours, professionalism and cooperation should prevail.
Register for this training today and abolish incivility in your organization.
In just 75 minutes, you will learn to recognize the signs of an incivility epidemic at work, and then discover specific strategies for improving co-worker relationships, turning around a team, or changing an entire organizational culture. The program will include the following topics:
- Why common courtesy is not so common
- The vicious cycle of disrespect: when rudeness leads to revenge
- 7 warning signs of an incivility problem
- Childish adults: pouters, screamers & public attackers
- Communication insults: email bombers, cyberjunkies & nonresponders
- How incivility hurts productivity and increases turnover
- Why professional adults sometimes act like brats
- Quick quiz: taking an honest look in the mirror
- How silent bystanders and wimpy managers encourage offensive behavior
- Dealing with drama: gossips, snobs & office divas
- How co-workers can learn to have civil conversations about incivility
- Using a "team turnaround" to make your group more collaborative
- Legal hazards: frat boys, closet bigots & sexual predators
- 5-step formula for changing an organizational culture
- Beyond civility: 12 signs of a truly collaborative workplace
You can also pose your questions directly to Marie McIntyre and get specific solutions to your problems. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.
Our presenter, Dr. Marie G. McIntyre, puts her 20 years' experience to work for YOU – sharing field-tested advice to create a positive work environment for ALL employees – and you!
Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.
What's Included
Sign up for The Growing Problem of Workplace Incivility today, and you'll receive:
The Manager's Handbook
The biggest challenge for managers? Managing your own workload. At last, there’s one resource that helps you do everything better. The Manager’s Handbook: 104 Solutions to Your Everyday Workplace Problems will help you manage better from day one. No lofty theories or buzzwords – just practical advice that helps you get the job done while staying out of legal trouble. Manage better – and become and even more valuable member of your management team.
30-day Free Trial to Managing People at Work
You'll also receive one month of members-only access to Managing People At Work – our comprehensive subscription designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People At Work, we'll continue your access automatically for just $89 per quarter, unless you tell us "no, thanks" – your choice.
We promise you'll be satisfied.
If The Growing Problem of Workplace Incivility fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials, registration bonuses and members-only website access will be yours to keep. No hassles, no questions asked.
Train Big. Save Big. Win Big.
Access over 200 expert-led training sessions … for just $1,599
