Coaching Skills

for Managers and Supervisors



  • Friday, April 3
  • 1:00 ET
  • 10:00 PT
boss talking with employee

Coaching skills in uncertain times

Sudden changes in working conditions, such as the recent unexpected onset of the coronavirus, can create an immediate need for clear and detailed coaching conversations.  Given new expectations and requirements, even experienced employees may need more guidance or correction than in the past.

In every management job, coaching challenges occur on a regular basis. But these irregular times are posing new challenges for managers. Since no one is born knowing how to be a coach, managers must learn the specific skills and techniques required to handle these difficult situations effectively.

Join us on April 3rd, for Coaching Skills for Managers & Supervisors and you’ll get specific strategies for conducting a successful coaching discussion, dealing with difficult employees, and following up to ensure success. We’ll also consider what to do when coaching doesn't work.


Your coaching counselor, Marie McIntyre, Phd., will lead you through the following topics:

  • The 5 most common coaching roadblocks
  • Quick Quiz: Your personal barriers to coaching
  • Understanding and using the performance distribution curve
  • Why "wimpy managers" aren't really managers at all
  • 7 specific causes of employee performance issues
  • 5 coaching challenges: Newbies, Androids, Power Grabbers, Clingers, & Divas
  • "Management presence": the key ingredient for coaching success
  • The difference between developmental coaching & remedial coaching
  • How managers sometimes contribute to performance problems
  • Improving employee performance by shifting your leadership style
  • The 10-step formula for an effective coaching discussion
  • How to engage an employee in the coaching process
  • Managing employee diversions: keeping the coaching discussion on track
  • Following up: the secret to coaching success
  • When to employ corrective action instead of coaching
  • You can also pose your questions directly to Marie McIntyre and get specific solutions to your problems. And because this is a webinar, there is no limit to the number of colleagues you can invite to sit in on this interactive event.


Get answers to all your workplace communication questions from your office coach, Marie McIntyre.

Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.

What's Included

Sign up for Coaching Skills for Managers & Supervisors today, and you'll receive:

A Manager's Guide to Overcoming Negativity in the Workplace

A free copy of A Manager's Guide to Overcoming Negativity in the Workplace. Just like one bad apple spoils a barrel, one employee with a negative attitude can bring down an entire team. It pays to turn a negative attitude around – not only for efficiency and productivity, but because one wrong move and your company could find itself face-to-face with a lawsuit. This PDF download will help you banish negativity from your workplace – and your own management style. The results will brighten even the most sullen employee.

30-day Free Trial to Managing People at Work

You'll also receive one month of members-only access to Managing People At Work – our comprehensive subscription designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People At Work, we'll continue your access automatically for just $89 per quarter, unless you tell us "no, thanks" – your choice.

We promise you'll be satisfied.

If Coaching Skills for Managers & Supervisors fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials, registration bonuses and members-only website access will be yours to keep. No hassles, no questions asked.

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