Resolving Conflict!
How to Negotiate the Nonnegotiable

Are you struggling to deal with conflict at work or at home? We all have challenging relationships in our lives that consume our time and attention. It's so easy to get trapped in these situations, but the problem is getting OUT – and creating a productive relationship.

The Program on Negotiation at Harvard Law School has teamed up with Business Management Daily's Leadership Briefings to present Resolving Conflict! How to Negotiate the Nonnegotiable.

Harvard negotiation expert Daniel Shapiro introduces a groundbreaking method to bridge the toughest divides – business lessons you can apply to your everyday life, too! Dan reveals the hidden power of identity in fueling conflict, and presents a practical framework to reconcile even the most contentious situations. Field-tested around the world, the results are empowering.

Your entire team will learn how to deal with (and resolve) conflict, as you discover:

• The hidden (enormous) costs of conflict on organizations
• Why quick-fix approaches to conflict resolution aren't enough
• The fundamental mindset that makes conflict so difficult to resolve
• The five emotional forces that pull us toward divisiveness
• How to counteract those dynamics and reconcile relationships
• The surprising power of appreciation in turning conflict into an opportunity
• Why you must appreciate your adversary – and how to do so
• And more!

Be prepared to deal with confrontation of all kinds.

When emotions are hot, you want you and your associates to stay cool. Resolving Conflict! can provide a new generation of tools to use when dealing with the most difficult disputes. Get your copy now!

Sincerely,

Pat DiDomenico
Editorial Director, Business Management Daily

P.S. Your satisfaction is unconditionally guaranteed. If Resolving Conflict! fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.

About Your Speaker:

Daniel Shapiro, Ph.D., Associate Professor of Psychology at Harvard Medical School/McLean Hospital, is an affiliated faculty member with the Program on Negotiation at Harvard Law School, and Associate Director of the Harvard Negotiation Project. He is the director of the Harvard International Negotiation Program. He has also served on the faculty of the Sloan School of Management, Massachusetts Institute of Technology. Dr. Shapiro holds a doctorate in clinical psychology, and specializes in the psychology of negotiation.