And that’s when Carla remembered advice she’d read that very morning. Some newsletter her boss had handed her. Skimmed it while drinking coffee. Intervene fast, it said. When someone acts out, stop them cold. Take a moment to center yourself ... make sure not to express anger ... but don’t wait for a “better time.”
Carla took a deep breath and did what she had to do. Mary calmed down – turned out she’d arrived at work already on edge due to a home issue. That afternoon, Carla’s boss slipped her a thank-you with “Good job!” handwritten on the outside. Carla’s new career was off to a fast start.
And it wouldn’t have happened but for the tip from that newsletter. What the heck was that newsletter called, anyway?
Introducing ... Managing People at Work.
‘Help Me’: The Two Most Powerful Words
in the English Language?
Managing People at Work was created especially for people like YOU. People with big responsibilities – a team to manage, morale to build, quotas to meet, work that must be out the door by noon Friday or else. People who could use a little help.
After all, no one is born knowing how to manage people. No one is born knowing –
- How to defuse anger.
- How to read faces and minds.
- How to get the upper hand.
- How to say no.
You’d take a class if you had time ... but you don’t, not with your workload. You’d stay up late reading those books your boss recommended ... but you can barely keep your eyes open through dinner!
But here’s the latest issue of Managing People at Work lying by your keyboard. Full of practical advice, and easy to read, too. Fun, even, and only four pages long. Shouldn’t take more than a few minutes. Why not bring it along on break?
And wow, the tips and tricks you’ll discover!
These techniques really work – and we ought to know. We are Business Management Daily and we wrote the book. Since 1937 we’ve aided your colleagues (and competitors) with solid, practical advice and counsel. Our management information services include The HR Specialist, Manager’s Legal Bulletin and Leadership Briefings, to name just a few.