By showing you how to act in almost every business situation – by giving you new ease and grace – Mastering Business Etiquette will help you be more confident with others … less likely to feel unnerved or embarrassed.
Arrange and Attend Meetings with Professional Calm
A top trouble spot in a professional’s life is dealing with meetings. Depending on the attendees, you can find yourself in a new landscape that needs careful defining.
What if you must attend a meeting with your boss? Do you know the proper way to conduct yourself if you must travel to the meeting together? Do you know what to do at the meeting, how to proceed into the room, when to take a seat, how to start small talk? Your new handbook shows exactly what to say and do, plus:
- When it’s OK to interrupt a meeting.
- How to call your boss out of a meeting should an emergency arise.
- How to excuse yourself from a meeting that’s still in progress.
This kind of know-how makes you invaluable to your boss. Every time a delicate office problem or uncomfortable circumstance arises, your special knowledge will make you an invaluable ally. You will become the office expert in areas such as:
Navigating the turbulent waters of office rumor and innuendo. You’ll learn how to tell the difference between irresponsible rumors and vital “grapevine” information that you or your boss must know. You’ll also discover how to protect your boss’s vital interests from prying eyes and ears … and the 3 biggest mistakes you can make when handling sensitive or confidential information.
Writing social letters and notes with polish and poise. Here’s a neglected area that can add luster to a professional’s image. You’ll learn the correct way to word social invitations, notes of sympathy, apologies, thank-you notes … and even the most graceful way to decline an invitation.
Attending work-related social functions. Your handbook provides focused guidance on handling the most common work-related social functions – holiday parties, summer picnics, weddings … even funerals and memorial services. You’ll get point-by-point guidance on handling introductions with ease, selecting presents … and lending help subtly and appropriately when your boss is the host.