What to Say When You Discipline:
10 Phrases Every Manager Needs to Know
“We need to talk ...”
At last! Help with one of the most dreaded tasks faced by any manager.
Disciplining employees requires a delicate balancing act. Push too hard and you alienate people. Tiptoe around the core issue and you confuse people. It’s never easy, and most managers never learned how.
Now you can — with What to Say When You Discipline: 10 Phrases Every Manager Needs to Know. No interview is more difficult to tackle than a disciplinary one. When you know what to do and what to say, you can get all your employees back on track smoothly and efficiently. AND it’s easy once you know just 10 simple phrases.
This fast-paced session covers:
- 3 keys to effective disciplining
- 10 magic phrases that make disciplining employees easy and harmonious for everyone
- A handy trick to ensure your voice tone works for you, not against you
- How to pick the best phrase to fit a given situation
- Traps to avoid having your well-intentioned stab at discipline backfire
No manager enjoys handing out discipline. But it’s an important part of the job, and if you do it the right way, you can help a misbehaving employee solve a problem — or get rid of an employee who is a problem. What to Say When You Discipline: 10 Phrases Every Manager Needs to Know gives you techniques to discipline your people the right way … all in just 75 minutes.
Effective managers communicate concern, redirect unruly behavior and confront wrongdoing while maintaining a respectful tone. They leave no room for misunderstanding or misinterpretation.
This succinct, actionable training is suitable for every supervisor. If it helps you discipline just one employee in a way that turns them into a star performer … it’s a worthwhile investment of your time.
Editorial Director, Business Management Daily
P.S. Your satisfaction is unconditionally guaranteed. If What to Say When You Discipline fails to meet your needs, we will refund every penny you paid — no hassles, no questions asked.
What to Say When You Discipline
About Your Speaker:
Morey Stettner is a communication consultant, executive coach and the author of five popular business books: The Art of Winning Conversation, Skills for New Managers, The Manager’s Survival Guide, The New Manager’s Handbook and Buyer Beware: An Industry Insider Shows You How to Win the Insurance Game. A dynamic, crowd-pleasing speaker, Stettner has addressed many groups across the United States on communication skills and led courses for Toastmasters International and The Learning Annex. He has delivered corporate training programs on topics such as listening skills, public speaking and motivating and managing employees. Stettner has served as editor of many management newsletters including Communication Briefings, Manager’s Edge, Executive Strategies, Working Smart, Managing People at Work, Executive Wealth Advisory and You and the Law.