When confronted with employees who complain, criticize or try to stir up trouble, managers often feel frustrated and helpless. They may quickly assume that there is no way to change these "personality problems," so they just do their best to contain the damage. However, tolerating such harmful behaviors is definitely NOT the smartest strategy.
Chronic negativity frequently starts with only one or two employees, but it can quickly infect the entire workforce and demoralize everybody. When this happens, the inevitable result is reduced productivity, so wise managers try to nip negativity in the bud.
In this 90-minute webinar recording, you will learn specific strategies for combating negativity in your group and promoting more positive attitudes. Imagine how that will make you look as a manager.