The Admin Pro Handbook

Finally, a handbook written by both experts and the people you trust even more: your fellow admins around the world.

Become a standout assistant with help from people who have been where you are.

There's a gold mine of advice and information from office professionals just like you!

  • Rush me The Admin Pro Handbook so I can overcome every challenge I face! I understand that I can review my copy risk-free. And if I don't immediately see how I can transform from surviving to thriving, you'll refund my entire purchase price. No questions asked, and I'll have no further obligation. On that basis, here's my order.
Yes! Send me the guide that will help me thrive.

Dear Administrative Professional:

Kara felt out of her league. Hired by a financial services firm as an administrative assistant, she found herself on day one asked to deal with a boss who was going to be out of the office four days a week, a team that seemed unstructured and falling behind the workload, and software applications she didn’t even knew existed.

No one had much time to show her how to manage all these new, unfamiliar tasks – and no one was rushing forward to be her friend or mentor.

What Kara needed more than anything on that second Monday at work was friendly voices to give her advice and support.

And to hear those voices, she found herself reaching for a book.

The best place to turn for help navigating the frustrations in today's workplace is other admins who have already overcome them.

  • I want to know their secrets to success. Send me my copy of The Admin Pro Handbook now!
Yes! Send me the guide that will help me thrive.

The Admin Pro Handbook: Tips and Solutions for Standout Assistants is filled with useful information for admins on time management, dealing with the boss, working closely with colleagues and achieving work/life balance. You’ll also receive instruction on office tech, business writing, delivering presentations, setting career goals … and yes, even minute-taking.

The Admin Pro HandbookBut you’ll also be surrounded by sympathetic, experienced voices that make you feel part of the admin community, as dozens of real admins chime in with answers to the most difficult questions you’ll face at work.

Have you ever wondered how to:

… tactfully organize your boss?
… handle an unusually nosy co-worker?
… best share documents with the staff?
… train yourself to say, “No, I’m too busy”?

We put these questions and many, many more directly to working admins, and we’ve collected their answers in The Admin Pro Handbook. What better advice could you possibly get?

The best place to turn for help navigating the frustrations in today's workplace is other admins who have already overcome them.

  • I want to know their secrets to success. Send me my copy of The Admin Pro Handbook now!
Yes! Send me the guide that will help me thrive.

You’ll also learn just by flipping through the book and stopping at the many specially highlighted tips we’ve featured throughout. In just 10 seconds of reading, you’ll learn:

  • The trick to getting your ideas heard at work
  • One sure-fire technique to get people you don’t know to call you back
  • A single phrase you should never, ever say to your boss
  • How you can turn failure to your advantage
  • The best way to train someone on a new task
  • A sly but time-tested method of adding a jolt to your writing

The nuts and bolts of being an admin are also covered extensively in The Admin Pro Handbook.

Does minute-taking have you intimidated? The book includes a thorough guide.

Grammar skills a little wobbly? It features several pages of writing and speaking tips.

Could your tech skills use polishing? Flip to the 30-page section full of keyboard shortcuts and mini-tips spanning Word, Excel, PowerPoint, OneNote, Outlook and even Google Docs, all courtesy of Microsoft® Certified Trainer Melissa Esquibel.

The best place to turn for help navigating the frustrations in today's workplace is other admins who have already overcome them.

  • I want to know their secrets to success. Send me my copy of The Admin Pro Handbook now!
Yes! Send me the guide that will help me thrive.

Check out these subject headings to get an idea of how wide your new knowledge will run:

  • Creating a standard operating procedures manual
  • Enter the Grammar Zone: 24 key usage rules
  • Business letter etiquette: The art of the personal note
  • Self-audit: Are you keeping burnout at bay?
  • Let’s get it done! A worksheet for getting a big task off the ground
  • An admin’s guide to curing procrastination
  • For your reference: A list of professional organizations for admins

Being an admin is a lifestyle, a story arc, a narrative featuring you as the hero. The Admin Pro Handbook prepares you for the journey with more than 200 pages of insight and guidance on everything from dealing with new job jitters to promoting your achievements to managing major projects.

Take a tour of the book’s Table of Contents below, and then think of a question about your job and your career that you’ve been wondering about. You’re not the first to ask it, we assure you.

And chances are, the answer is here.

Table of Contents

Introduction

PART I: Thriving in the World of the Admin

Chapter 1: Forging a Winning Relationship With Your Boss
• Sizing Up Your Boss
• Synchronizing Your Work Style With Your Boss’s
• Realizing Your Potential
• Selling Your Ideas to Your Boss
• Becoming a Problem-Solver for Your Boss
• Managing a Difficult Boss
• Straight From Your Peers

Chapter 2: Strengthening Your Work Relationships
• Rubbing Shoulders at the Top
• Cooperating With Other Departments
• Playing Positive Office Politics
• Negotiating for What You Need
• Common Objections and How to Fight Them
• Fight Your Fears and Assert Yourself Every Day
• Getting Along With Problem Colleagues
• Quiz—The Problem Co-worker
• Straight From Your Peers

Chapter 3: Taking Control of Your Career
• Promoting Yourself and Your Achievements
• Negotiating a Raise
• Don’t Sabotage Your Career
• Planning Your Career
• Determining What You Want
• Getting Started
• An Alternative Approach
• Straight From Your Peers

PART II: Tips and Tools

Chapter 4: Managing Projects and Time
• An Admin’s Guide to Curing Procrastination
• Quiz—Are You Organized?
• A Project Management Primer
• Creating a Standard Operating Procedures Manual

• Quiz—Self-Audit: How Well Are You Keeping Burnout at Bay?
• Quiz—Are You a Micromanager?

Chapter 5: Writing and Speaking
• Spice Up Your Writing
• Business Letter Etiquette
• Standard Business Letter Template
• Enter the Grammar Zone: 26 Key Usage Rules
• 7 Cruel Proofreading Traps That Are Lying in Wait for You
• We’ll Give You 60 Seconds to Spot These 9 Writing Errors
• Song Titles Gone Bad
• Redundant Redundancies
• If Your Email Fails This Test, Don’t Bother Sending It
• The Guaranteed Great Speech Template

Chapter 6: Office Technology
• Keyboard Shortcuts
• Software Tips
• Clean Out Your Computer Day
• Take Care of Your Eyes in the Office
• Make Collaboration Easy
• Reduce Technology Distractions
• Swim With Technology, Not Against It
• And Keep in Mind ...
• How Not to Endear Yourself to IT

Chapter 7: Minute-Taking
• Pre-meeting Preparation: 8 Key Steps
• During the Meeting: 10 Minute-Taking Tips
• When Confused at a Meeting, Speak Up!
• Conversation Veers Off Track—Now What?
• Use a Meeting Minutes Template to Save Time
• Turn Meeting Minutes Into Action Plans
• Post-meeting: Closing the Minute-Taking Loop

Reference List: Professional Organizations

Epilogue
The Periodic Table of Admin Regrets
10 Timeless Truths for Admins

The Admin Pro HandbookKara took charge of her career and her future. Now it’s your turn. Get your copy of The Admin Pro Handbook today!

Sincerely,
Robert Lentz
Robert Lentz,
Editor, Administrative Professional Today

The best place to turn for help navigating the frustrations in today's workplace is other admins who have already overcome them.

  • I want to know their secrets to success. Send me my copy of The Admin Pro Handbook now!
Yes! Send me the guide that will help me thrive.

P.S. Remember, there’s absolutely no risk. If you don’t see how you can transform from surviving to thriving, we’ll refund your entire purchase price – no questions asked – and you’ll have no further obligation. Order your copy of The Admin Pro Handbook and take charge of your future … today!