Common courtesy isn’t gone, it just needs to be restored.


Managers often feel frustrated and helpless when confronted with employees who complain, criticize or try to stir up trouble. They may quickly assume there is no way to change these “personality problems,” so they do their best to contain the damage. However, tolerating such harmful behaviors is definitely NOT the smartest strategy.

Chronic negativity spreads quickly and harmfully

Chronic negativity frequently starts with only one or two employees, but it can quickly infect an entire department, ruin a culture—and impact the business. When this happens, the inevitable result is reduced productivity, damaged morale and, eventually, increased turnover. Such behavior among colleagues carries a high price, because “civility” at work means more than just good manners.

Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions or offer assistance with problems.

Stop negativity and create a healthy workplace that inspires

Wise managers work to nip negativity in the bud while also managing their own energy and engagement levels, knowing that “a dead battery can’t jumpstart another dead battery.”

On March 19, join leadership coach Catherine Rymsha to gain insights into managing negativity, improving workplace culture and fostering a respectful and collaborative atmosphere within your team while understanding the impact you make. Don’t miss this opportunity to learn practical strategies that will help you effectively address negativity and create a more productive and harmonious work environment.

  • Understanding the impact of harmful behaviors. Learn how negativity erodes team dynamics and undermines business outcomes.
  • The ripple effect of chronic negativity. Culture is created by the worst behaviors tolerated. Discover the widespread impact of allowing and projecting negativity.
  • Addressing the problem early. Master techniques to identify and address negative behaviors early and effectively.
  • Strategies for managing negativity. Manage negativity in your team and in your own behavior on an ongoing basis.
  • Harnessing the power of civility and respect. Build a foundation of trust through cooperation, and deploy strategies to recognize, praise and maintain civil behavior.
  • Create a harmonious work environment. Foster a positive, collaborative culture that boosts morale and productivity.
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