Holding employees accountable and supporting their growth are central to performance management—and critical for reducing legal exposure.


When performance issues arise, knowing how to address them promptly, fairly and consistently can prevent misunderstandings, reduce liability and ensure your actions are defensible if documentation or disciplinary decisions are later challenged.

Attend this webinar regardless of whether you have a formal performance-review process in place. You’ll learn how to give constructive feedback that highlights strengths while clearly identifying areas needing improvement, and how to set meaningful goals with measurable benchmarks that allow progress to be tracked and reviewed. The session also covers identifying areas for improvement, developing actionable correction plans and fostering open, ongoing communication between managers and employees.

You’ll discover how to create written records that not only guide performance improvement but also protect your company if legal questions arise. The instructor will also address common pitfalls in discipline policies and follow-through. You’ll learn how to maintain consistent practices, use documentation strategically and effectively manage performance, behavior and attendance issues—all while reducing the organization’s exposure to risk.

Learn exactly what to say during verbal and written conversations from Paul Falcone, a best-selling author and the former HR leader at Paramount Pictures and Time Warner.

  • How to give constructive feedback to employees that will highlight their strengths and areas that need improvement.
  • Set new goals and evaluate past ones while outlining and checking in on measurable benchmarks along the way.
  • Identify areas where improvement is needed and develop a plan for correction.
  • Promote open and effective communication between managers and employees.
  • Develop a written record in cases of employee performance issues that need correction.
  • How to use performance reviews to help identify employees with high potential for leadership or advancement in the organization.
  • Shift responsibility for improvement away from the organization and back to the employee (where it rightfully belongs!).
  • Give employees the ability to take ownership of their performance improvement.
  • Avoid the common mistakes employers make with their discipline policies and follow-through.
  • Discover how to use discipline documents as a means to minimize or eliminate performance, behavior and attendance problems.
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White Paper

Everyone who signs up will receive a copy of the Performance Review Toolkit. This all-in-one resource gives managers and HR professionals practical guidance, sample phrases and best practices to conduct clear, fair and effective performance reviews. From 90-day check-ins to mid-year evaluations, 360-degree feedback and remote employee reviews, you’ll learn how to give constructive feedback, set measurable goals and follow up for real results—helping employees grow while protecting your organization.

Free Trial

You’ll also receive one month of exclusive access to Managing People at Work, our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then-current rate, unless you tell us “no, thanks”—your choice.

SHRM Recertification Provider

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

This Program has been pre-approved for 1.25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).

If this webinar fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.