Managing Difficult People and Teams: Proven Strategies for Managers
Managing a diverse team can be challenging, but when difficult personalities emerge, the result can be a toxic work environment where conflict overshadows productivity. In many cases, those difficult team members don’t even realize they’re being difficult. As a manager, it’s your responsibility to address these issues head-on to create a positive, results-driven team. Otherwise, you’re likely to see decreased productivity, higher turnover and even possible harassment claims.
If you’re struggling with difficult team members or workplace tensions, this webinar will equip you with the tools to lead with confidence, reduce stress and boost team performance. Engaging in tough conversations and holding employees accountable isn’t just necessary—it’s essential for effective leadership.
Stop employee tensions before they throw the workplace into chaos
Join us on November 5 to learn practical strategies for identifying disruptive behaviors, understanding their root causes and implementing solutions that foster collaboration and positive outcomes. Whether you’re dealing with resistance to change, conflict or negativity, this session offers actionable techniques to transform your team’s dynamics and productivity.
Speaker Paul Falcone will provide you with the strategies you need to succeed when facing a difficult team dynamic and steps to improve your leadership skills. Don’t miss this opportunity to turn workplace challenges into opportunities for growth and collaboration.
Webinar Agenda
- Clear communication and accountability. Learn how to set clear expectations and follow through with appropriate consequences when employees fall short.
- Practical insights for challenging environments. Gain strategies for maintaining team productivity even in the most difficult situations.
- Early detection of problem behaviors. Understand how to spot and address difficult behaviors early on to prevent them from spreading and damaging the team.
- Conflict-resolution techniques. Discover proven communication methods to defuse tension and resolve conflicts effectively.
- Scripts for tough conversations. Get access to sample scripts that will help you confidently address common management challenges, from performance issues to negative attitudes.
In this 75-minute interactive online training, you will learn:
- How to address conflict directly by broaching difficult conversations, a crucial factor when faced with difficult people and teams.
- Methods for holding people accountable and documenting issues such as insubordination.
- Tactics for coaching employees and teams with the goal of helping individuals recognize how their behavior affects the team and impedes success.
Get answers to YOUR questions from presenter…
Paul Falcone, the principal of Paul Falcone Workplace Leadership Consulting, LLC, specializes in leadership and management training, executive coaching, keynote speaking, and facilitating corporate offsite retreats. Paul is the former CHRO of Nickelodeon, a long-term columnist for SHRM, and a bestselling author of 17 books with HarperCollins Leadership and the American Management Association, including the new five-book Paul Falcone Workplace Leadership Series, 101 Tough Conversations to Have with Employees, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, and 2600 Phrases for Effective Performance Reviews.
Registration bonuses included:
You’ll get the white paper Recognizing and Changing Toxic Workplaces. Employees who dread work could be working in a toxic environment, which hurts productivity, employee well-being, customer relationships and more. In this special report, we’ll dive into toxicity in the workplace, how to identify it and how to prevent it.
You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.
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If Managing Difficult People and Teams: Proven Strategies for Managers fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.
Professional Recertification Credit Hours Included
Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.
HR Certification Institute’s® (www.HRCI.org) official seal confirms that Business Management Daily meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®. This program has been pre-approved for 1.25 HR-General recertification credit hours.