Manage Abrasive Leadership Behavior with Backbone
Leaders play a critical role in shaping organizational culture, engaging employees and creating productive work environments. However, when leaders exhibit abrasive behavior, they can do the opposite, leading to decreased morale, high turnover and legal liability. Fortunately, HR professionals, executives and managers can recognize, address and prevent such behavior before it escalates.
Bust the myths you’ve been taught, such as “it’s not my responsibility,” “it’s just a personality clash” and “they can’t change.” The opposite is true, and we’ll give you strategies to shift the paradigm.
On October 22, join leadership coach, researcher and author Laura Crawshaw as she shares actionable strategies to manage abrasive behavior in leaders.
Webinar Agenda
- Why leaders behave abrasively.
- Why they don’t perceive themselves to be abrasive.
- How to identify abrasive behavior and intervene early to avoid damage to co-workers and organizational operations.
- The 5 steps of courageous conduct intervention.
- How to help management grow their management backbone and manage unacceptable conduct.
- How to overcome leadership anxiety and defensiveness at the prospect of intervening with an abrasive employee.
In this 75-minute online training, you’ll learn how to:
- Motivate abrasive leaders to change their management styles.
- Confidently determine if the individual’s management style is unacceptable, even if you haven’t directly observed their behaviors.
- Manage not only for performance, but also for conduct.
Get answers to YOUR questions from presenter…
Laura Crawshaw, Ph.D., BCC, specializes in researching and coaching abrasive leaders, serving an international clientele of organizations over the past 40 years, including over 40 Fortune 500 companies, the United Nations and NASA. She founded the Executive Insight Development Group, Inc. in 1994 and the Boss Whispering Institute (dedicated to research and training in the specialty practice of coaching abrasive leaders) in 2009. Dr. Crawshaw has authored two books: Taming the Abrasive Manager: How to End Unnecessary Roughness in the Workplace (Wiley, 2007) and Grow Your Spine & Manage Abrasive Leadership Behavior: A Guide for Those Who Manage Bosses Who Bully (Executive Insight Press, 2022). She is a professor at the University of Colorado, Boulder. Dr. Crawshaw trains and speaks internationally, holding degrees in clinical social work and organizational behavior. She is also a founding fellow of Harvard’s Institute of Coaching.
Registration bonuses included:
Everyone who signs up will receive a copy of our guide Business Communication Etiquette. Whether an employee is communicating via email, on the phone, on a video call or the old-school in-person way, poor etiquette can turn off a customer or client, harm communication and lower morale. Just because some forms of communication have changed doesn’t mean that all the rules of decorum can be thrown to the wayside.
You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.
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If Manage Abrasive Leadership Behavior with Backbone fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.