Managing & Motivating the 7 Most Challenging Employee Types
Tolerating these harmful behaviors is definitely not the best solution.
Some of your employees may require more “management” than others. Some might enjoy pushing the limits, while others seem totally clueless about the problems they cause.
From emotional drama queens to lazy slackers, all of these aggravating folks can be considered “challenging employees”—people who consume an inordinate amount of your time and energy, but are not really bad enough to fire. Even worse, an employee who is difficult may sometimes be one of your most knowledgeable or productive, leaving you in an awkward position.
Don’t let a challenging employee infect your entire work group—let workplace expert Marie McIntyre’s 10-step “coaching road map” show you how to handle all those personalities at work.
Webinar Agenda:
- 6 signs that you have a challenging employee.
- How challenging employees push your management "hot buttons."
- The confrontational types: drama queens, challengers and power grabbers.
- Passive problems: slackers, clingers and space cadets.
- The secret formula for managing childish adults. (whiners, pouters, tattletales and gossips)
- How managers enable employees by rewarding negative behaviors.
- 5 traits managers must have to effectively deal with challenging employees.
- Coaching techniques that have the greatest impact on challenging employees.
- 5-step AMESH formula for helping people change their behavior.
- Truly toxic employees: when termination is the only option.
Join this 90-minute online training, and you will learn how to:
- Manage multiple personality types using a 10-step “coaching road map.”
- Inspire challenging employees by flipping their “motivational switch.”
- Respond when challenging employees blame others or deny responsibility.
Get answers to YOUR questions from presenter…
Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Marie’s career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.
Registration bonuses included:
Everyone who signs up will receive our newly updated expert guide, Difficult People at Work, which will put you in the driver’s seat to effectively handle unpleasant confrontations and maintain your professional demeanor in every trying situation. In other words, never lose your cool when faced with an annoying and infuriating person. With our updated and revised edition of Difficult People at Work, you’ll finally be able to handle any type of conflict with any personality.
You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.
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If Managing & Motivating the 7 Most Challenging Employee Types fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.