Business Management Daily
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Leadership Defense:
Verbal and Documented Disciplinary Interventions

Leadership Defense

Easy-to-implement decisions that make employee discipline and performance challenges easier to navigate while holding employees accountable


Are you challenged by subpar performers who aren’t holding themselves accountable or who are otherwise skating around their work? Are you feeling frustrated that your management team, as a whole, tends to turn a blind eye to poor performance and sweep problems under the rug? It’s time to align your leadership team and provide them the leadership tools for holding their team members accountable. And the solution is easier than you think…

Whether your managers require additional support in the areas of verbal engagement or formal corrective action delivery, this workshop will make it easier for them to confront problems at work head-on and in a more strategic, yet compassionate and supportive, way. The goal is to shift responsibility for improvement away from your organization and back to the employee — where it rightfully belongs — all the while protecting your company from the liability inherent in the discipline and termination process.

Great leaders aren’t simply born — leadership is a muscle that can be strengthened over time. It’s time to align your leadership teams in terms of your expectations of how they treat their employees, spike performance, protect the organization from employment-related liability and exercise leadership wisdom that gets their teams to deliver consistently at a higher performance level.

— Paul Falcone

“If the managers don’t know what they’re doing, the company needs to invest in their professional development. Nowhere is this needed more than in leadership defense strategies that protect them from personal liability and insulate the organization from unwanted legal challenges. What are you going to do about it?”

— Paul Falcone
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Webinar Agenda


This webinar will focus on hard-core, in-the-trenches strategies and tactics regarding leadership defense (holding tough conversations, documenting foolproof corrective action and creating “clean” terminations), and, more importantly, leadership wisdom to align your frontline operational leadership team surrounding this challenging and sometimes perilous engagement. Topics will include:

  • The core elements of workplace due process and the importance of the written record in the discipline and termination processes.
  • Tough conversations to have with employees that invite them to involve themselves in their own performance improvement.
  • Structuring disciplinary documentation that is constructive and insulates the organization from legal liability.
  • Alternatives to formal progressive discipline that re-engage employees without the formal trappings of “being written up.”
  • Leadership landmines to avoid under all circumstances, especially regarding tricky situations that may miss awareness from good-natured yet unsuspecting managers.

Join Paul Falcone to explore creative approaches to constructive confrontation with employees, including:

  • Constructive conversations that demand greater accountability and raise employee awareness, both in terms of performance and conduct.
  • Formal progressive disciplinary documentation techniques to reset expectations and accord due process.
  • Structuring terminations and/or layoffs based on the written record at hand.
Paul Falcone

Paul Falcone, the principal of Paul Falcone Workplace Leadership Consulting, LLC, specializes in leadership and management training, executive coaching, keynote speaking and facilitating corporate offsite retreats. Paul is the former CHRO of Nickelodeon Animation Studios, a long-term columnist for SHRM and a bestselling author of 15 17 books with HarperCollins Leadership and the American Management Association, including 101 Tough Conversations to Have with Employees, 101 Sample Write-Ups for Documenting Employee Performance Problems and Leadership Defense: Mastering Progressive Discipline and Structuring Terminations.

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Registration bonuses included:

Leadership Best Practices: Team Management

Everyone who signs up will receive a copy of Leadership Best Practices: Team Management. Discover how businesses of all sizes are getting creative with team-building icebreakers and fun team-building activities. Don’t forget to take the leadership assessment exercise to gauge your own performance as a team manager. You will discover 15 eye-opening tips on how to improve your leadership team management and motivate your employees, and read case studies of team-building exercises on what has worked and what hasn’t.

Managing People at Work

You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.

Save 90% On a Complete Year of Training Webinars

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Access around 100 live, expert-led training sessions… for just $1,599

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We promise you'll be satisfied.

If Leadership Defense: Verbal and Documented Disciplinary Interventions fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.


Professional Recertification Credit Hours Included

SHRM Approved Provider

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

HRCI Approved Provider

This Program has been pre-approved for 1.25 HR (General) credit hours toward aPHR®, aPHRi™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).