The Growing Problem of Workplace Incivility
How to reduce rudeness, encourage courtesy and create a more professional atmosphere.
In this 90-minute workshop, you’ll discover how to:
- Root out the reasons. How to recognize the signs of an incivility epidemic at work.
- Restore respect. Specific strategies for improving co-worker relationships.
- Maintain professionalism and cooperation. Methods to turn around your team, or even change the entire organizational culture.
Common courtesy isn’t gone, it just needs to be restored.
If it seems that the impolite language and downright rudeness once reserved for social media have found their way to your workplace, you must take steps to break this cycle of incivility.
When left unchecked, incivility can have a staggering effect on morale, productivity, turnover, customer service and even profits. Rude, disrespectful employees seldom contribute to a healthy bottom line. But how can you eliminate incivility and create a culture of respect and politeness?
During this 90-minute online training, management coach Marie McIntyre will help you restore respectful treatment and create the foundation for cooperation between co-workers and collaboration among departments. Because when people are irritable and impolite with one another, they are much less likely to share information, contribute helpful suggestions or offer assistance with problems.
Remember: Employees will always be less productive when they waste time and emotional energy on interpersonal drama. Your customers may also get a negative impression and decide to take their business elsewhere. In short, there can be a very high cost to ongoing incivility at work.
Register for the Tuesday, March 5 training today and abolish incivility in your organization.
Webinar agenda:
- Why common courtesy is not so common.
- The vicious cycle of disrespect: When rudeness leads to revenge.
- 7 warning signs of an incivility problem.
- Childish adults: Pouters, screamers and public attackers.
- Communication insults: Email bombers, cyberjunkies and nonresponders.
- How incivility hurts productivity and increases turnover.
- Why professional adults sometimes act like brats.
- Quick quiz: Taking an honest look in the mirror.
- How silent bystanders and wimpy managers encourage offensive behavior.
- Dealing with drama: Gossips, snobs and office divas.
- How co-workers can learn to have civil conversations about incivility.
- Using a “team turnaround” to make your group more collaborative.
- Legal hazards: Frat boys, closet bigots and sexual predators.
- 5-step formula for changing an organizational culture.
- Beyond civility: 12 signs of a truly collaborative workplace.
Get answers to YOUR questions from presenter…
Marie McIntyre, a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Marie’s career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.
Registration bonuses included:
Everyone who signs up will receive a copy of Changing Toxic Workplaces. Identifying, changing, and preventing toxicity in the workplace is a difficult and draining responsibility. With this white paper, learn how to promote positive mindsets and why it is important to include negative emotions.
You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.
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If The Growing Problem of Workplace Incivility fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.