Words Have Consequences: Communicate Clearly and Avoid Legal Liabilities

Learn What to Say, Phrases to Avoid, and How to Prevent Legal Landmines

In this 75-minute interactive online training, learn how to:

Approach sticky situations with ease using the appropriate words for the situation
Communicate employment-related matters without creating legal liabilities
Say the right words and avoid the wrong ones when faced with challenging dilemmas

Words Matter – Especially in HR. Lessons in What to Say and Language to Avoid

No matter the situation, words matter, but perhaps nowhere more than the HR department. Challenging dilemmas arise daily, many unique and wrought with legal landmines. Learn exactly what to say when having those difficult conversations, and perhaps more importantly, the words to leave out of the discussion.

Why does this session apply to you, even if you’re an HR veteran? Because new challenges and legal landmines make it almost impossible to keep up. And how you have been handling those tricky situations all along may not be the best method.

Example scenarios will offer real-world insights on how to think on your feet and take your confidence to the next level when faced with challenges.

Agenda for Words Have Consequences

What words HR specialists should say in various situations
What words HR employees should never say in specific scenarios
How to communicate employment-related decisions clearly
How to safeguard your company from legal liability by training your team on what to say and not to say
Why your words matter, especially when dealing with situations prone to legal issues

Interactive Q&A time included

Richard and Paul will offer feedback on what you should say in your toughest conversations.

Richard Brann is former chair of the Labor and Employment Law Practice at Baker Botts L.L.P., where he specialized in representing management in all aspects of labor and employment law. He was included in The Best Lawyers in America in the field of labor and employment law for over 25 years. Now a retired partner at the firm, he serves as an arbitrator and mediator of labor and employment disputes.

Richard Brann employment law attorney

Paul Prather is a shareholder in the Memphis office of Littler, where he represents management exclusively in all areas of employment and labor relations. Paul has more than 35 years of experience as an employment law trial lawyer and has also been instrumental in developing and presenting training programs in many areas of employee relations and jury trial litigation.

Paul Prather shareholder at Littler

Professional Certification Credit Hours Included With This Webinar

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

Register now and receive these free bonuses!

State of HR Survey

We gathered the input of 168 HR professionals from businesses of different sizes and industries, and asked for insight into what challenges they faced, what they expect for 2023, and how they overcame some of the biggest challenges they faced in 2022. Don't miss the opportunity to get valuable insight from your peers on what challenges they've faced, and what's top of mind as they dive into the year.

4 free issues of The HR Weekly

You'll also receive one month of exclusive access to The HR Weekly – our comprehensive service with all the HR advice and compliance tools to simplify your job … and to keep your organization out of court. So that you continue to benefit from The HR Weekly, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" – your choice.

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If Words Have Consequences fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.