• Friday, Sept. 22
  • 1:00 ET
  • 10:00 PT

Leadership Defense:
Verbal & Documented Disciplinary Interventions

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“If the managers don’t know what they’re doing, that's your fault. What are you going to do about it?”

Paul Falcone, SHRM 2023

Join Paul Falcone to explore creative approaches to constructive confrontation with employees, including:

  • Constructive conversations that demand greater accountability and raise employee awareness, both in terms of performance and conduct

  • Formal progressive disciplinary documentation techniques to reset expectations and accord due process

  • Structuring terminations and/or layoffs based on the written record at hand

Address problematic performance or conduct challenges head on and in a constructive manner to re-engage employees while holding them fully accountable

Are you challenged by sub-par performers who aren’t holding themselves accountable or who are otherwise skating around their work? Are you feeling frustrated that your management team, as a whole, tends to turn a blind eye to poor performance and sweeps problems under the rug? It’s time to align your leadership team and provide them the leadership tools for holding their team members accountable. And the solution is easier than you think…

Whether your managers require additional support in the areas of verbal engagement or formal corrective action delivery, this workshop will make it easier for them to confront problems at work head on and in a more strategic, yet compassionate and supportive, way. The goal will be to shift responsibility for improvement away from your organization and back to the employee — where it rightfully belongs — all the while protecting your company from the liability inherent in the discipline and termination process.

Great leaders aren’t simply born — leadership is a muscle that can be strengthened over time. It’s time to align your leadership teams in terms of your expectations of how they treat their employees, spike performance, protect the organization, and exercise leadership wisdom that gets their teams to deliver consistently at a higher performance level.

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Agenda for Leadership Defense

This webinar will focus on hard-core, in-the-trenches strategies and tactics regarding leadership defense (holding tough conversations, documenting foolproof corrective action, and creating “clean" terminations), and — more importantly — leadership wisdom to align your frontline operational leadership team surrounding this challenging and sometimes perilous engagement. 

  • The core elements of workplace due process and the importance of the written record in the discipline and termination processes
  • Tough conversations to have with employees that invite them to involve themselves in their performance improvement
  • Structuring disciplinary documentation that is constructive and that insulates the organization from legal liability
  • Alternatives to formal progressive discipline that re-engage employees without the formal trappings of “being written up”
  • Leadership landmines to avoid under all circumstances, especially regarding tricky situations that may miss awareness with good-natured yet unsuspecting managers

Interactive Q&A time included

In addition to this popular SHRM 2023 training, Paul will provide thoughtful, thorough, and succinct answers to your employee performance and conduct questions.

Paul Falcone is the principal of Paul Falcone Workplace Leadership Consulting, LLC, specializing in leadership and management training, executive coaching, keynote speaking, and facilitating corporate offsite retreats. Paul is the former CHRO of Nickelodeon, a long-term columnist for SHRM, and a bestselling author of 15 books with HarperCollins Leadership and the American Management Association, including the new five-book Paul Falcone Workplace Leadership Series101 Tough Conversations to Have with Employees, 101 Sample Write-Ups for Documenting Employee Performance Problems, 96 Great Interview Questions to Ask Before You Hire, and 2600 Phrases for Effective Performance Reviews.

Paul Falcone
Paul Falcone author, former CHRO of Nickelodeon, and a long-term columnist for SHRM
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Professional Certification Credit Hours Included With This Webinar

Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.

The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

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Leadership Best Practices: Team Management

Discover how businesses of all sizes are getting creative with team-building icebreakers and fun team-building activities. Don’t forget to take the leadership assessment exercise to gauge your own performance as a team manager.

With this white paper, you will learn 15 eye-opening tips on how to improve your leadership team management and motivate your employees. Read case studies of team-building exercises on what has worked and what hasn’t.

30-Day Free Trial to Managing People at Work

You'll also receive one month of exclusive access to Managing People at Work — our comprehensive online resource designed to make you a stronger, better-prepared manager. So that you continue to benefit from Managing People at Work, we will continue your subscription after that for the then current rate, unless you tell us "no, thanks" — your choice.

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If Leadership Defense fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.