Managing & Motivating the 7 Most Challenging Employee Types
It’s not always easy to confront a challenging employee.
Some of your employees may require more "management" than others. Some might enjoy pushing the limits, while others seem totally clueless about the problems they cause.
From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "challenging employees" – people who consume an inordinate amount of your time and energy, but are not really bad enough to fire.
Don't let a challenging employee infect your entire work group – let workplace expert Marie McIntyre's 10-step "coaching road map" show you how to handle all those multiple personalities at work.
Agenda for Managing & Motivating the 7 Most Challenging Employee Types:
- 6 signs that you have a challenging employee
- How challenging employees push your management "hot buttons"
- The confrontational types: drama queens, challengers and power grabbers
- Passive problems: slackers, slingers and space cadets
- The secret formula for managing childish adults (whiners, pouters, tattletales and gossips)
- How managers enable employees by rewarding negative behaviors
- 5 traits managers must have to effectively deal with challenging employees
- Coaching techniques that have the greatest impact on challenging employees
- 5-step AMESH formula for helping people change their behavior
- Truly toxic employees: when termination is the only option
In just 90 minutes, workplace psychologist Marie McIntyre will help you:
- Manage
Manage multiple personality types using a 10-step “coaching road map”
- Inspire
Inspire challenging employees by flipping their “motivational switch”
- Respond
Respond when challenging employees blame others or deny responsibility
View a free clip:
Your Presenter:
Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.
Your satisfaction is unconditionally guaranteed:
If Managing & Motivating the 7 Most Challenging Employee Types fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.