New Managers

New Managers: Master the Art of Leadership, Communication & Team Building

Studies show that when new managers get training, it results in better performance and lower turnover.

Getting promoted into a first-time supervisory role is exciting and scary. That’s because new managers rarely get the training they need to be successful.

Success takes more than technical know-how or good luck. It’s about wisdom, motivational abilities and helping employees hold themselves accountable to reach new heights. It’s about knowing what to say and how to say it.

Best-selling author and employee-relations guru Paul Falcone presents this advice-packed training session that will help new managers successfully navigate their new leadership roles. Paul wrote a book on the subject, New Managers, part of the Paul Falcone Workplace Leadership Series published by HarperCollins.

Agenda for New Managers:

  • How to communicate clearly to boost performance and earn employees’ respect
  • Coach and motivate those who report to you, not from a “management down” but from a “leadership up” approach
  • Master remote leadership and establish an achievement mindset
  • The right words to address uncomfortable workplace situations in real time
  • How to hold all team members to the highest performance and conduct standards
  • Create and sustain a culture based on trust, equality, open communication and transparency
  • The right questions that help you mentor any employee
  • How to dish out discipline the right way
  • Avoid rookie mistakes that can lead to hard feelings—or even legal trouble

With this 75-minute training, your management team will learn how to:


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Your Presenter:

Paul Falcone

Paul Falcone is a best-selling author and has held senior-level HR positions with Paramount Pictures, Time Warner and Nickelodeon. He currently serves as the CHRO of the Motion Picture & Television Fund. Paul is well known in the HR world for his dynamic presentations and for authoring several HarperCollins and SHRM books, many of which have been ranked as Amazon #1 best-sellers in their respective disciplines. Paul is also an adjunct professor at UCLA's School of Business and Management.

Professional Certification Credit Hours Included:


Business Management Daily is recognized by SHRM to offer Professional Development Credits (PDC) for SHRM-CP® or SHRM-SCP® recertification activities.


HRCI has pre-approved this activity for recertification credit toward the aPHR®, PHR®, PHRca®, SPHR®, aPHRi™, PHRi™, GPHR® and SPHRi™ certifications. The content of the activity submitted has met the criteria of the Approved Provider Program.

Your satisfaction is unconditionally guaranteed:

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If New Managers: Master the Art of Leadership, Communication & Team Building fails to meet your needs, we will refund every penny you paid – no hassles, no questions asked.