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HR Workshop: How to Legally Accommodate Medical & Mental Health Requests

In this 75-minute training, you will learn how to:

  • Decide which accommodations are “reasonable” in 2021.

    Extra leave time? Staying remote? A transfer? Learn when you MUST provide these, and when you can say “no.”

  • Navigate tricky mental health symptoms and requests.

    This is a huge issue for 2021 … Discover your legal obligations to step up and assist employees.

  • Document everything, to cover your … career.

    The post-COVID lawsuits are hitting hard, and disability is the #1 issue.

Find out which accommodations you MUST provide—and for how long 

For HR professionals, this year has triggered a whole new wave of legal risks related to employees’ medical and mental health. Can employees demand to keep working remotely? … What’s your obligation if you see workers suffering mental health problems? … Where’s the ADA’s new line on “reasonable” accommodations?

Navigating employee requests for workplace accommodations requires a legally risky balancing act between the employees’ wants and your organization’s legal obligations. At this time when many of our traditional workplace rules have been blurred due to COVID-19, fresh thinking is required.

Both novice and experienced HR professionals will benefit from this timely training. You’ll discover the latest on the correct steps to substantiate an accommodation request, how to effectively engage in the “interactive process” with employees (and when to call it quits) and how to determine if an accommodation is legally reasonable (or not).

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Agenda for HR Workshop: How to Legally Accommodate Medical & Mental Health Requests

  • How to identify when you need to accommodate an employee’s medical or mental health condition
  • What’s required of HR and managers under the ADA, FMLA and other related laws
  • How to conduct a successful interactive dialogue with employees about their requests (as required by law)
  • Which accommodations requests are now “reasonable” (COVID has changed things!)
  • When an employee's request rises to the level of an “undue hardship”
  • The correct steps to document and communicate along the way
  • How to establish a defensible and effective process to evaluate requests for accommodation
  • When you can terminate if an accommodation isn’t possible
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Lara de Leon is a partner with the employment law firm Constangy, Brooks, Smith & Prophete. Her extensive legal career has involved representing companies of all sizes, across many industries, in all aspects of employment law. Lara has successfully defended clients in the courtroom, before administrative agencies, and on appeal. In addition to litigation, Lara has spent her two-plus decades of experience partnering with clients to counsel them through complex issues involving discrimination, retaliation, accommodation, and wage and hour compliance. Lara has also developed a passion for guiding clients through high-stakes matters involving pay equity, harassment, leave of absence and accommodations. Lara is licensed in both California and Texas, and is Board Certified by the Texas Board of Legal Specialization.

Lara de Leon
Lara de Leon Constangy, Brooks, Smith & Prophete

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Professional Certification Credit Hours Included

This program is valid for 1.25 PDCs for the SHRM-CP® or SHRM-SCP®.


The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.

We promise you'll be satisfied.

If HR Workshop: How to Legally Accommodate Medical & Mental Health Requests fails to meet your needs in any way, we will refund every penny you paid – no hassles, no questions asked.