Managing Toxic Talkers
Spend 90 minutes with workplace guru Marie McIntyre and learn:
How to identify the source of negative talk
It may be you!
The best ways to confront toxic talkers
Get a roadmap for leading an effective discussion
To maintain positive, professional communications
Expectations to set and team tactics to implement
Don't leave it to sticks and stones.
Words CAN damage team morale.
When toxic talk infects an entire department, managers may be tempted to throw up their hands and just give in. They often feel powerless to counteract the damage caused by disparaging comments and persistent negativity, believing that "you can't change human nature."
But tolerating these harmful behaviors is definitely NOT the best solution. And there is a way to get back control.
Coaching professional Marie McIntyre will show you how in Managing Toxic Talkers — a 90-minute webinar recording that will help you successfully defuse the negative impact of gossip and workplace rumors.
Agenda for Toxic Talkers
- How managers may inadvertently encourage negative behaviors
- What causes the rumor mill to heat up & how you can cool it off
- 7 topics that everyone should avoid at work
- How to make the grapevine work in your favor
- Effective management communication during high-change periods
- How to stop discussing "attitude" and start focusing on behavior
- The business case for positive communication
- The power of high expectations, sincere praise and clear consequences
- Conducting a "team turnaround" to involve your group in solving the problem
Marie McIntyre is a workplace psychologist who operates an international career coaching business, and the website YourOfficeCoach.com. She has written a workplace advice column, Your Office Coach, for thirteen years and is the author of two business books, Secrets to Winning at Office Politics and The Management Team Handbook. Previously, Marie held management positions in both business and government, including Director of Human Resources in a Fortune 500 company. As a consultant, she has worked with a wide variety of organizations, including Cisco, The Home Depot, AT&T, Walgreens, Lockheed Martin, and the CDC. Marie's career advice has appeared in Fortune, the Wall Street Journal, the New York Times, Canadian Business, and many other publications.
Marie McIntyre workplace psychologist and international career coach
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