Tough Talks: A Manager’s Guide to Performance, Conduct, and Discipline Challenges
In this 75-minute interactive online training, you will learn:
The rules of engagement
How to shift responsibility for improvement away from your company and to the employee, where it rightfully belongs.
How to deploy your available tools
Take advantage of your alternatives to avoid rushed judgment or managing by fear of a lawsuit.
Safe legal language
The wrong words can spark legal trouble. Learn which ones never to use and what to say instead.
- Speaking off the record
- New supervisor syndrome
- Stopping attitude problems
- Bad breath
- Body odor
- Excessive absenteeism
- Foul language
- Time card fraud
- Mediating disputes
- Incentivizing employees to leave
- And more!
We promise you'll be satisfied.
If Tough Talks fails to meet your needs in any way, we will refund 100% of your tuition – every penny you paid – but your course materials and registration bonuses will be yours to keep. No hassles, no questions asked.