If it seems that the impolite language and downright rudeness once reserved for social media have found their way to your workplace, you must take steps to break this cycle of incivility. When left unchecked, incivility can have a staggering effect on morale, productivity, turnover, customer service, and even profits. Rude, disrespectful employees seldom contribute to a healthy bottom line. But how can you eliminate incivility and create a culture of respect and politeness?
During this 90-minute online training, management coach Marie McIntyre will help you restore respectful treatment and create the foundation for cooperation between co-workers and collaboration among departments. Because when people are irritable and impolite with one another, they are much less likely to share information, contribute helpful suggestions or offer assistance with problems. Remember: Employees will always be less productive when they waste time and emotional energy on interpersonal drama. Your customers may also get a negative impression and decide to take their business elsewhere. In short, there can be a very high cost to ongoing incivility at work.
Register for this training today and abolish incivility in your organization.